LEGAL NOTICES

Le Chêne Charmant is a characterful holiday home for 10 people with a swimming pool and large grounds, surrounded by ancient oak trees and a forest in southwest France, near Castelnaudary. Ideal for families, friends, sports, nature and history lovers. Baby equipment is available.

Le Chêne Charmant ("The Charming Oak")

Company name : SCI GLA

Address : 13 Chemin Pech Bruguet, 11400 Labécède Lauragais, France

Names of owners : SCI GLA

Telephone number : +33 (0)7 61 49 90 92

Registration number : 980 047 286 00011

Tax identification number : FR 90 980047286

Legal Form : Civil real estate company

Share Capital : 1,000.00 Euros

Website host :

- Name: Wix.com Ltd.
- Address: 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel
- Telephone: +1 415-639-9034
- Website: www.wix.com

Information on the use of personal data:

1. Data controller

The data controller is:

Name: VALVERDE Justine
Address: 3 Impasse du Claous - 81540 Les Cammazes, France
Contact email: contact@lechenecharmant.com

2. Data collected and purposes

We collect certain personal data through our site for the following purposes:

Contact / reservation form: (Name, email, message, etc.)
Statistics and analyses: via cookies (Google Analytics, Wix Analytics, etc.)
Payment management (if applicable): via third-party services such as Stripe or PayPal

Data is collected only to respond to user requests and improve our services.

3. Sharing data

We do not share your data with third parties, except for services essential to the operation of the site (e.g.: Wix, Google Analytics, secure payment platforms, etc.).

4. Data retention

Customer data is retained for a period of 5 years after their stay to ensure booking tracking and possible disputes. Billing data is retained for 10 years in accordance with accounting requirements. Information collected for communication purposes (newsletters, special offers) is retained for a period of 3 years after the last contact with the customer.

5. User Rights

In accordance with the GDPR, you have the following rights over your data:

Right of access, rectification and deletion
Right to object and limit processing
Right to data portability

To exercise these rights, contact us at: contact@lechenecharmant.com.

6. Cookies

We use cookies to improve your user experience. You can manage them through your browser settings or through our cookie banner.

The European Commission provides a platform for online dispute resolution (ODR). This platform is available at http://ec.europa.eu/consumers/odr/. As a customer, you always have the option of contacting the European Commission's arbitration board. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.